Last Updated: 11 September 2026
At STA Global Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or otherwise interact with us.
1. Information We Collect
When you use our website, we may collect information including your name, billing and delivery address, email address, telephone number, account information, order history, and details relating to your purchases.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and information collected through cookies and similar technologies.
Payment information may be processed securely by our payment service providers. We do not necessarily receive or store your complete payment card details.
2. How We Use Your Information
We may use your personal information to:
- Process, fulfil, and deliver your orders.
- Manage payments, refunds, returns, and customer accounts.
- Provide customer service and respond to enquiries.
- Send important information about your orders or our services.
- Maintain and improve our website and shopping experience.
- Detect and prevent fraud, misuse, and security threats.
- Meet our legal, accounting, tax, and regulatory obligations.
- Send marketing communications where permitted by law and according to your preferences.
3. Legal Basis for Processing
Where applicable under UK data protection law, we process personal information when it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests, or where you have provided consent.
Where processing relies on consent, you may withdraw that consent where applicable.
4. Cookies
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support relevant marketing or analytics.
Where required, you will be given choices regarding non-essential cookies. You can also manage certain cookies through your browser settings.
5. Sharing Your Information
We may share personal information with trusted service providers where reasonably necessary to operate our business. These may include payment processors, delivery and logistics providers, website and hosting providers, analytics services, customer-support providers, and other companies that help us fulfil orders and operate the website.
We may also disclose information where required by law, regulation, legal proceedings, or to protect our legitimate rights.
We do not sell your personal information.
6. International Data Transfers
Some service providers we use may process information outside the United Kingdom. Where required, we take appropriate measures to ensure that international transfers of personal information receive suitable protection in accordance with applicable data protection laws.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, and accounting requirements.
8. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction of processing, data portability, or to object to certain processing.
You may also have the right to withdraw consent where processing is based on consent and to opt out of marketing communications.
UK residents may have the right to raise a complaint with the Information Commissioner’s Office (ICO) if they believe their personal information has been handled improperly.
10. Third-Party Links
Our website may contain links to websites operated by third parties. STA Global Ltd is not responsible for the privacy practices or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children where parental or guardian consent would be legally required. If we become aware that personal information has been collected contrary to applicable requirements, we will take appropriate steps to address it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements. The latest version will be published on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your data protection rights, please contact us:
STA Global Ltd
Address: 18 Whitebearn Land, Dagenham, United Kingdom, RM10 9LH
Phone: +44 7446384491
Email: Support@staglobal.online
